Nothing is worse than not being able to get a ride when you really need it. GrabTaxi’s new feature, Flash, is designed to help you get a ride quicker by breaking the boundaries between taxis and private cars available on their platform.
The Flash feature, which will be made available on the app to all users by the first half December, is accessible through a lightning bolt button on the app’s map. By searching for a ride from both taxis and GrabCars, it opens up a much larger pool of drivers. It has been recently been revealed that GrabTaxi currently has 22,000 drivers on its network, one of the largest in Singapore.
This new feature also means one thing — that GrabTaxi is officially providing an platform for both taxis and private cars to compete. While users who have a preference to one or the other are still able to make a choice, Flash will pit taxi drivers against normal drivers to bid for the same job, potentially increasing the competitiveness for all GrabTaxi drivers.
This new feature comes with a series of app updates, including a Passenger Hub, which allows you to sort out your reciepts for personal or corporate claims, submit a customer request, and even receive the latest promo codes through the Hub’s inbox.
GrabTaxi app users may also notice that feedback is now mandatory once the journey is over. This feature is perhaps not executed the best way, especially if users don’t check their app once they get on their ride, since they will be faced with the feedback screen before they can book their next ride, which may be some time later.
To be sure that you have all the latest features, make sure that your GrabTaxi app is updated to the latest version.
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